Refund and Cancellation Policy
Since we provide consulting services that are time-sensitive and personalized, refunds are generally not offered once the service has been delivered or the consultation has been scheduled. However, we understand that unexpected situations arise. If you are unsatisfied with the service provided, please reach out to us within 7 days of receiving the service, and we will do our best to address your concerns.
Cancellation Policy
If you need to cancel or reschedule a consultation, please notify us at least 24 hours before the scheduled time. Cancellations made less than 24 hours in advance will be subject to a 50% cancellation fee.
For any prepaid services, if canceled within 7 days of booking, you may be eligible for a full refund (less processing fees). After 7 days, we will retain the full payment.